Housekeeping staff are often the first to spot maintenance problems, lost items, or anything unusual in a room. Here's how to report an issue from your phone without breaking your cleaning flow.
1. Open the camera in Sweeply
While cleaning a room, tap the camera button at the bottom of the screen to open Sweeply's camera.
2. Take a photo
Photograph the issue — for example a broken lamp, a stain on the carpet, or something a guest left behind. This way your supervisor or the maintenance team can see the problem right away.
3. Categorize the issue
In the bottom-right corner, tap the category icon and pick a category, for example:
Maintenance – if something needs to be fixed.
Lost & Found – if a guest left an item behind.
4. Submit and continue cleaning
After taking the photo, choosing the category, and tapping the red plus button, the issue is logged instantly in Sweeply. The responsible person sees it right away, and you can carry on cleaning the room.