Sweeply offers a range of user roles so every team member gets the right level of access. Here's a summary of each role and its permissions:
🔐 Admin
Full access to all features in Sweeply.
Can manage Settings and Reports.
Ideal for owners, general managers, or IT administrators.
🧰 House Manager
Access to all features except Settings.
Can view and export Reports.
Suitable for operational supervisors or department heads.
👤 User
Has access to:
Housekeeping overview
Taskboard
Issues
My Tasks
Camera
Does not have access to Reports or Settings.
Can't press play/stop in blocked rooms.
Appropriate for general staff who need core functionality.
🧹 Senior Housekeeper
Has access to:
Housekeeping overview
Taskboard
Issues
My Tasks
Camera
Clean and Out of Service status
Does not have access to Settings or Reports.
Cannot assign tasks.
Cannot complete room inspections by pressing "stop".
Can't press play/stop in blocked rooms.
Useful for housekeepers who also need an overview of all units in the property.
🧽 Housekeeper
Has access to:
Taskboard
Issues
My Tasks
Camera
Does not have access to Settings, Reports, or the Housekeeping overview.
Cannot assign tasks.
Cannot complete room inspections by pressing "stop".
Can't mark a room as Clean or Out of Service manually.
Can't press play/stop in blocked rooms.
Perfect for cleaning staff focused only on their assigned duties.
You set a user's role when you create or edit them — see Manage Users.
Let us know if you have any questions! 🚀