The Issues page sorts every issue by where it stands. Every issue is always in exactly one tab.
The five tabs
Open & assigned: the tab you land on. Everything that still needs fixing, whether or not someone is on it yet.
Open: issues nobody has picked up yet.
Assigned: issues that have someone assigned. Their initials show in the Assignee column. Hover over them to see the full name.
Completed: issues that have been fixed, most recently updated first.
Deleted: issues that were removed, for example a duplicate report.
The first three tabs show how many issues they hold.
What each row shows
The photo, or a T if the issue has text only.
The title, with its tags next to it.
The location: unit group, then unit.
The due date, the assignee, the status and when it was last updated.
A red mark on the photo when the issue is high priority. High priority issues are listed first.
Find a specific issue
Type in the search box to search by unit, unit group or assignee. You can also filter by Priority, Unit Group, Assigned to and Tags, or use Group By to sort the list into groups. The Tags filter appears once your hotel has tags.
Mark an issue as complete
Click the check mark at the end of the row. The issue moves to Completed.