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Welcome to Sweeply — what it does and core concepts

A plain-language introduction to Sweeply and the core concepts you'll see across the app.

Written by Hubert

Sweeply is the operations platform for your property. It connects to your Property Management System (PMS) and turns your bookings into a live, room-by-room plan your housekeeping and maintenance teams can act on every day.

What you can do with Sweeply

  • See every room's status in real time — dirty, in progress, occupied, or clean.

  • Assign work to your team and balance the daily workload.

  • Track tasks and maintenance issues from report to completion.

  • Automate recurring work with rules and workflows.

  • Keep your PMS in sync — when a room is cleaned in Sweeply, its status updates in your PMS automatically.

Core concepts and terms

  • Unit / Room / Area — a cleanable space (called a "unit" in settings). Units are organized into groups such as a floor or wing.

  • Cleaning status — the live state of a room: Dirty, In Progress, Occupied, or Complete.

  • Task — a piece of work (a cleaning or another job). Tasks live on the Taskboard and have a priority, category, assignee, and status.

  • Issue — a reported maintenance problem, with a priority, status, and category.

  • Assignment — a staff member responsible for a room or task.

  • Checklist — items a housekeeper or inspector completes to verify a room.

  • Rule / Workflow — automation that creates recurring tasks and cleanings.

  • Booking / Guest — reservation data synced from your PMS.

  • Organization — your account. You can belong to more than one and switch between them.

Next: read Four steps to get started with Sweeply to set up your first day.

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