Sweeply makes it easy for housekeeping to report issues and for managers to keep track of them. Reporting an issue as soon as it's spotted cuts down the time it takes to fix. If you see something that needs fixing, report it in a few steps.
Creating an issue on the web app
1. Go to Issues.
2. Click New issue in the upper-right corner.
3. Enter a title for the issue.
4. Select the unit.
5. Use categories to classify the issue and make it easier to find — for example Maintenance, Lost & Found, or your own custom categories.
6. Assign the issue to a staff member. You can also mark it as a priority with the '!' button.
7. Add a photo to make the issue clearer.
8. Click Save.
Manage your issues
On the Issues page you can:
View the details of an issue.
Edit it to make changes.
Switch between dates.
Delete it.
Mark it as a priority if it needs immediate attention.
Mark it complete once resolved.
Add a comment with extra information or updates.
To report and manage issues from a phone, see Create Issues in the mobile app.