If the connection between Sweeply and the new units is enabled in your PMS, it may take up to two hours for the setup to be completed and the units to appear in Sweeply.
Have Issues with the Sync?
If you experience connection or data synchronization issues between Sweeply and your PMS, please get in touch with our Customer Support team.
Information to Provide for Investigation
To help us resolve your issue quickly, please include the following details in your request:
Room ID from your PMS
A brief description of the problem
Let us know if we can help! 🚀