Tags sort issues by the kind of problem: Plumbing, Furniture, Electronics, and anything else your team needs. They live inside categories such as Maintenance and Lost and Found.
Settings is available to admins.
Add a tag
Go to Settings, then Tags.
Find the category the tag belongs to, for example Maintenance.
Click Add tag next to its tags.
Type the name and press Enter.
Press Esc when you are done. To remove a tag, click the x on it.
Add a category
Click New Category in the upper-right corner.
Type the name and press Enter.
Add tags to it as above.
Use your tags
When you create an issue, add tags in the Tags row.
On the Issues page, use the Tags filter to see only one kind of problem.
Let people follow tags, so they get a notification or the issue is assigned to them automatically. See Make issues assign themselves.