If no cleaning rule applies to the rooms, the Sweeply mobile app now asks staff to choose a cleaning rule.
If a rule is already active for the room, you won't be prompted — the action continues as usual.
When will you be asked to select a rule?
The rule picker appears on mobile, but only when the room has no active rule yet and cleaner taps Start on the timer.
How to select a rule
Press Start on the cleaning timer.
The Select rule screen opens with the message: "A new task is about to be created. Please select a reason for the task creation."
Find the rule you need. Use the Search rules box to filter the list if it's long.
Tap the rule to select it.
Tap Continue.
Learn more about Sweeply Housekeeping on our website.