# Sweeply Help Center > Help center for Sweeply ## Getting Started - [Welcome to Sweeply — what it does and core concepts](https://help.getsweeply.com/en/articles/15944383-welcome-to-sweeply-what-it-does-and-core-concepts.md): A plain-language introduction to Sweeply and the core concepts you'll see across the app. - [Updating the Sweeply mobile app](https://help.getsweeply.com/en/articles/16773871-updating-the-sweeply-mobile-app.md): How to install the latest version of the Sweeply mobile app from the Settings screen. - [Log in to Sweeply](https://help.getsweeply.com/en/articles/15944385-log-in-to-sweeply.md): How to sign in to Sweeply using email or phone and a verification code. - [Switching between organizations](https://help.getsweeply.com/en/articles/15944388-switching-between-organizations.md): How to move between the organizations your Sweeply account belongs to. - [Reading Sweeply in your language](https://help.getsweeply.com/en/articles/15944389-reading-sweeply-in-your-language.md): Change the app language and translate user-generated content. - [Four steps to get started with Sweeply](https://help.getsweeply.com/en/articles/6660807-four-steps-to-get-started-with-sweeply.md): Follow these four steps to prepare and start using Sweeply ## Onboarding - [Room Cleaning Workflow: Clean](https://help.getsweeply.com/en/articles/12167607-room-cleaning-workflow-clean.md): In this article, we’ll walk through the basic housekeeping workflow in Sweeply - from receiving the assignments to cleaning the room. - [Room Cleaning Workflow: From Clean to Inspection](https://help.getsweeply.com/en/articles/12258217-room-cleaning-workflow-from-clean-to-inspection.md): In this article, we’ll walk through the basic housekeeping workflow in Sweeply - from receiving the assignments to cleaning the room. - [Reporting Issues while Cleaning](https://help.getsweeply.com/en/articles/12167647-reporting-issues-while-cleaning.md): Housekeeping staff are often the first to notice maintenance problems, lost items, or anything unusual inside guest rooms - Let's look at how to report Issues. - [DND sign on the door - How to change room status in Sweeply](https://help.getsweeply.com/en/articles/12167669-dnd-sign-on-the-door-how-to-change-room-status-in-sweeply.md): Sometimes, when you go to clean a stayover room, you may find a Do Not Disturb \(DND\) sign on the door. In this case, you shouldn’t enter the room, but you still need to update the status in Sweeply... - [Colors and Icons explained](https://help.getsweeply.com/en/articles/12167941-colors-and-icons-explained.md): Sweeply uses a simple system of colors and icons to help you understand the status of every room at a glance. - [How to Assign Tasks](https://help.getsweeply.com/en/articles/12428741-how-to-assign-tasks.md): Assigning tasks ensures your team members always know what to focus on during their shift. Follow the steps below to assign tasks efficiently in Sweeply. - [Filtering the housekeeping overview](https://help.getsweeply.com/en/articles/12429005-filtering-the-housekeeping-overview.md): Filters in the Housekeeping Overview help you quickly find the rooms, team members, or cleaning statuses you need. This article explains how to use each filter step by step. - [Daily comments, Unit notes and Booking notes](https://help.getsweeply.com/en/articles/12429009-daily-comments-unit-notes-and-booking-notes.md): Sweeply offers several types of comments and notes to help your housekeeping team stay organized and communicate efficiently. Each serves a different purpose and has unique visibility and duration ... - [Navigating by date on the Housekeeping board](https://help.getsweeply.com/en/articles/15944394-navigating-by-date-on-the-housekeeping-board.md): Move between days to plan ahead or review past cleaning. - [The Team Workload view](https://help.getsweeply.com/en/articles/15945567-the-team-workload-view.md): See how work is distributed across your team and keep the day balanced. - [Registering opt-in dates in Sweeply](https://help.getsweeply.com/en/articles/7983923-registering-opt-in-dates-in-sweeply.md): Registering opt-in dates to units ## Tasks & issues - [Create And Manage Dynamic Issue Categories](https://help.getsweeply.com/en/articles/11458612-create-and-manage-dynamic-issue-categories.md): An easy way to manage Issues by categorizing them - [Create and manage Issues](https://help.getsweeply.com/en/articles/8389900-create-and-manage-issues.md) - [Create Issues in Mobile app](https://help.getsweeply.com/en/articles/8391635-create-issues-in-mobile-app.md) - [The Taskboard](https://help.getsweeply.com/en/articles/8434969-the-taskboard.md) ## Guest Connect - [Guest Connect Overview](https://help.getsweeply.com/en/articles/11667021-guest-connect-overview.md): Empowering Your Guests with More Control over their cleaning schedule - [Guest Connect Set-up](https://help.getsweeply.com/en/articles/12688271-guest-connect-set-up.md): The Guest Connect feature allows hotel guests to send housekeeping service requests and report maintenance issues directly from their Guest Page. This guide explains how to enable and configure the... - [How Guests Use Guest Connect to Manage Their Stay](https://help.getsweeply.com/en/articles/12688231-how-guests-use-guest-connect-to-manage-their-stay.md): Guest Connect is the interface guests use to manage their stay, request services, and communicate directly with the hotel team. Below is an overview of how it looks from the guest’s perspective and... ## Reports - [Reports overview](https://help.getsweeply.com/en/articles/15957765-reports-overview.md): Where to find Reports in Sweeply, who can access them, and what each report is for. - [How to get a Task Report for housekeeping tasks only](https://help.getsweeply.com/en/articles/15878282-how-to-get-a-task-report-for-housekeeping-tasks-only.md): Open the Task Report and filter it to show housekeeping tasks only. - [Tasks report](https://help.getsweeply.com/en/articles/15957769-tasks-report.md): See cleaning and task activity per team member, filter it, and export it. - [Workload report](https://help.getsweeply.com/en/articles/15957770-workload-report.md): See the upcoming task load per day to plan staffing. - [Issues report](https://help.getsweeply.com/en/articles/15957774-issues-report.md): A dashboard overview of reported issues to spot recurring problems. - [Optional housekeeping report](https://help.getsweeply.com/en/articles/15957773-optional-housekeeping-report.md): Track which rooms declined service if you use an opt-in housekeeping policy. ## Setup - [Overview of User Roles in Sweeply](https://help.getsweeply.com/en/articles/11666895-overview-of-user-roles-in-sweeply.md) - [Manage Users](https://help.getsweeply.com/en/articles/5563187-manage-users.md) - [How to rename Units in Sweeply](https://help.getsweeply.com/en/articles/8460781-how-to-rename-units-in-sweeply.md) - [Understanding Units](https://help.getsweeply.com/en/articles/5559422-understanding-units.md) - [Unit groups](https://help.getsweeply.com/en/articles/8469763-unit-groups.md) - [Account settings](https://help.getsweeply.com/en/articles/15947182-account-settings.md): Manage your organization's general account settings in Sweeply. - [Credits](https://help.getsweeply.com/en/articles/11503521-credits.md): Quantify and visualize workload more accurately across teams and areas - [Selecting a rule when starting the cleaning](https://help.getsweeply.com/en/articles/15878297-selecting-a-rule-when-starting-the-cleaning.md) - [Using Checklist in Sweeply](https://help.getsweeply.com/en/articles/11131786-using-checklist-in-sweeply.md) - [Setup different Rules](https://help.getsweeply.com/en/articles/8408339-setup-different-rules.md) ## Integration guides - [Sync between Sweeply and your PMS](https://help.getsweeply.com/en/articles/10803159-sync-between-sweeply-and-your-pms.md) - [Apaleo onboarding guide](https://help.getsweeply.com/en/articles/6386123-apaleo-onboarding-guide.md): How to integrate Apaleo with Sweeply - [🏨 Cloudbeds connection guide](https://help.getsweeply.com/en/articles/8051006-cloudbeds-connection-guide.md) - [Bed setup in Beds24 and Godo PMS](https://help.getsweeply.com/en/articles/6941290-bed-setup-in-beds24-and-godo-pms.md): How to setup bedding in Beds24 to sync with Sweeply - [Beds24 & GoDo - Sign-up Process](https://help.getsweeply.com/en/articles/12648374-beds24-godo-sign-up-process.md): This guide will walk you through the process of signing up your Beds24 and GoDo connection to Sweeply. Please follow the steps carefully to ensure everything works smoothly. - [OOO synchronization between Opera and Sweeply](https://help.getsweeply.com/en/articles/13287542-ooo-synchronization-between-opera-and-sweeply.md): It’s now two-way and more robust. - [Cleaning status changes in Sweeply - For Opera users](https://help.getsweeply.com/en/articles/13463498-cleaning-status-changes-in-sweeply-for-opera-users.md) - [Duve -\> Guest Connect](https://help.getsweeply.com/en/articles/12930800-duve-guest-connect.md): Link Guests from Duve to Sweeply Guest Connect Using Customised Shortcuts ## New Features - [Recurring Tasks in Sweeply](https://help.getsweeply.com/en/articles/13598209-recurring-tasks-in-sweeply.md): A comprehensive guide to creating and managing recurring tasks using Workflows in Sweeply. - [Minibar](https://help.getsweeply.com/en/articles/15603499-minibar.md) ## Troubleshooting - [How can I troubleshoot login issues for a new user in Sweeply?](https://help.getsweeply.com/en/articles/12060532-how-can-i-troubleshoot-login-issues-for-a-new-user-in-sweeply.md) - [How to Clear Your Browser Cache for Sweeply](https://help.getsweeply.com/en/articles/14434537-how-to-clear-your-browser-cache-for-sweeply.md) - [It seems like you have not signed up for Sweeply yet!](https://help.getsweeply.com/en/articles/8957768-it-seems-like-you-have-not-signed-up-for-sweeply-yet.md) - [Troubleshooting when the Room Status in Sweeply does not match the actual Room Status](https://help.getsweeply.com/en/articles/13184943-troubleshooting-when-the-room-status-in-sweeply-does-not-match-the-actual-room-status.md)