Start here if you’re new to Sweeply: core concepts, the four steps to get going, logging in, switching organisations, changing language and app updates.
Onboarding guides for each role on your team, with sections for housekeeping supervisors, housekeepers, reception and maintenance staff starting on Sweeply.
How to work with tasks and issues in Sweeply: use the Taskboard, report issues on the web and mobile apps, and organise issues with your own categories.
Everything about Guest Connect: what it does, how to set it up for your property, and how guests use it to skip or request cleaning and report issues.
Guides to Sweeply reports: where to find them, who can see them, and how to use the Tasks, Workload, Issues and Optional housekeeping reports and exports.
Set up Sweeply for your property: units and unit groups, users and roles, account settings, recurring tasks, inventory, minibar, capacity and assignments.
Step by step guides for connecting Sweeply to your PMS and guest apps, including Apaleo, Beds24, Cloudbeds, OPERA Cloud, Duve and Mara, and how sync works.
Fixes for common Sweeply problems: room statuses that don’t match, login issues for new users, clearing your browser cache and sign-up error messages.